oh fsck...

[katster]

I'm screwed.

One of my classes this semester requires a final project, which is an analysis of an information system. And I have to come up with it on my own. And I have no clue. (I have the same problem in my usability class, but that's a group project, so I'm not quite out there floating yet.)

Fsck. What should I do?

Comments

[rickvs.livejournal.com]

A system like a phone-in help desk for computer technical support? Or, perhaps, the same answers about how to fix one's computer in a searchable, online database? You'd need to track how the support database was created in the first place, and how it's added to as new software upgrades and hardware configurations become available for the customers to have problems with. Seems like you'd also have to track the followup procedure for confirming the computer was fixed, and also the procedure for disciplining the employee and correcting the database (when the customer follows a bad recommendation and destroys the computer they were working on). Is that the sort of thing you were looking for?